Developed by Arkane Austin Studio, Redfall started out as a huge ambition that Xbox fans had been waiting for. It’s a co-op shooter set in an open world full of vampires. The game had high hopes and promised a unique gaming experience that combined elements of horror and action, but it failed to live up to its ambitions. It suffered from technical issues.
Microsoft acquired the studio behind Redfall sometime midway through Redfall's development as part of its Bethesda/ZeniMax purchase a few years ago, and nearly a year after the game's disappointing launch, Microsoft has closed its Arkane Austin studio, along with... Tango Gameworks and other Bethesda studios, as part of restructuring efforts.
Coincidentally, Redfall's promised DLC plans were delayed, leaving players who purchased the rights to the season and associated content early in the release of the game's "Bite Back" version in a state of uncertainty, and now, it seems that Microsoft and Bethesda are trying to fix what they can by fixing it. It happened.
Some time ago, citing Windows Central journalist Jez Corden, many players who purchased the Bite Back version of Redfall received notifications informing them that they will automatically receive refunds, since the Bite Back version costs around US$$ 26.99, and it seems that the publisher is refunding the full amount to users. Both on Xbox and Steam in batches to groups of players.
If you are one of those players, you should check the spam attached to your Steam or Xbox account in case it doesn't appear on the main inbox page, and you can also contact Bethesda customer support to receive a refund for the physical version of Redfall Bite Back Edition as well after providing proof.